Like our precious essences, each customer is important and valued.
We practice personalized and caring service. Because our Trance Essence products a premium, handmade product we provide a telephone number to speak with us in person should you have any questions about our product.
Our business hours are Monday through Friday from 10 am to 5 pm.
Purchasing and Shipping options
We accept Visa , Mastercard and Paypal for purchases on our website.
Shipping is calculated based on your zip code. For your convenience, we offer your choice of services with Priority Mail, UPS and Fed Ex.
Trance Essence sales are final. If product is defective upon arrival will accept Eau De Parfum and Perfume Oil Roll on for exchange or web credit only, within 7 days of receipt. All shipping damage claims will be directed to the shipping company. The credit is for the price of the item and does not include shipping and handling.
Trance Essence recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide us to online or third parties.
If at any time you would like us to remove you from our email feel free to contact Trance Essence customer service via email: firstname.lastname@example.org
PO Box 1536
Ojai, CA 93024